Review Response Quotas
Quick Summary
Each ResponseIQ location has a monthly AI response quota of 300 responses that determines how many reviews can receive AI-generated responses. Understanding how quotas work helps you manage your usage and avoid running out mid-month.
Quota Allotment
Every location receives 300 AI responses per month. Quotas are tracked independently per location — one location's usage does not affect another's.
| Plan | Monthly AI Responses | Price |
|---|---|---|
| Standard | 300 per location | $49.99/month |
| Founding Member | 300 per location | $24.99/month |
Note
A "response" is counted when the AI generates a draft reply for a new review. Editing, approving, or publishing a response does not count as an additional use. Each review only ever uses one quota unit.
Monthly Quota Reset
Your quota resets on the first day of each billing cycle, which is based on the date you subscribed. For example, if you subscribed on March 10th, your quota resets on the 10th of each month. Unused responses from the previous month do not roll over — each cycle starts fresh.
You can see your exact reset date on the dashboard quota bar and in Settings > Billing.
Quota Warning Thresholds
ResponseIQ proactively notifies you as your quota usage increases, so you are never caught off guard. Warning notifications are sent at three thresholds:
| Threshold | Notification | Dashboard Indicator |
|---|---|---|
| 50% used | In-app notification on the dashboard. | Quota bar turns yellow. |
| 75% used | In-app notification plus an email alert. | Quota bar turns orange. |
| 90% used | In-app notification plus an urgent email alert. | Quota bar turns red. |
When you reach 100% of your quota, a final notification is sent confirming that no more AI responses will be generated until the quota resets on your next billing date.
When You Reach Your Quota Limit
If you exhaust your monthly quota before the reset date, AI response generation pauses until your quota resets on the next billing date. Reviews will continue to sync, but no new AI responses will be generated.
Pro Tip
If you consistently run out of quota before the month ends, contact us about volume pricing for high-traffic locations.
What Happens When Quota Is Exhausted
When a location's quota reaches zero, the following occurs:
- Review syncing continues normally — new reviews are still imported from Google every 15 minutes.
- AI response generation stops — new reviews will not receive AI-drafted responses.
- Existing pending responses are unaffected — you can still approve and publish any responses that were generated before the quota ran out.
- The dashboard displays a clear "Quota Exhausted" banner for the affected location.
- You receive an email notification about the exhausted quota. Your quota resets on the next billing date.
Important
Reviews that arrive while your quota is exhausted will not retroactively receive AI responses when your quota resets or is replenished. Only reviews synced after quota becomes available will get AI-generated responses.
Related Articles
Still need help?
Can't find what you're looking for? Our support team is here to assist.
Contact Support